Sentuh Tanahku

Privacy Policy

Effective Date: September 10, 2020

It is issued by Kementerian Agraria and Tata Ruang/Badan Pertanahan Nasional to respect your privacy regarding any information we may collect while operating our services. Accordingly, we have developed this privacy policy in order for you to understand how we collect, use, communicate, disclose and otherwise make use of personal information. We have outlined our privacy policy below.

Information Collection and Use

In the chart below, we have listed the categories of information we collect and how we use that information.

What we Collect Why we Collect It
Your personal information including but not limited to username, password, full name, email address, phone numbers, identification number and physical address.
  • Username and password are collected to create user account to access the Service.
  • Identity card numbers and physical addresses are collected to activate and access our special government service features such as the segmented informations by the residence and government administrations.
  • Email address and phone numbers are collected as channels to communicate with you and also verify your account to help prevent spam, fraud and abuse.
  • Full name and email address are also showing to user profile section.
Location permissions (coarse and fine location) for retrieving geo-location informations where you use your computing devices when you connect to the Service.
  • To enable the specific services related to parcel plotting informations, participatory mapping activities.
  • To localize your interaction with the Service and improve our understanding of how users interact with the Service.
Statistics, application performance, and error logs that occur when using the Service.
  • To administer the services and improve the features and usability of the Service.
  • To suggest to you Sentuh Tanahku features, products and services that can enhance your use of the Service.
Actions you perform when using the Service, including your use of certain service features including but are not limited to the search history within the application, applications installed on the device, and application interaction.
  • Prevention of behavior that has a negative impact on app services or users.
  • Fraud prevention and data falsification for app features that require live data such as location or photos and videos.
Mobile device photo, video, gallery, files and documents access To enable our specific service features such as your review of our provided informations, parcel plotting, participatory mapping and certificate reporting
Mobile device data informations (such as Ip Address, Device ID, software version, model and manufacturer) To enable our specific service feature by third party services such as Push Notifications, Analytics and Crash reporting.

Service Providers

We may employ third-party companies and individuals due to the following reasons:

  • To facilitate our Service;
  • To provide the Service on our behalf;
  • To perform Service-related services; or
  • To assist us in analyzing how our Service is used.
We want to inform users of this Service that these third parties have access to your Personal Information. The reason is to perform the tasks assigned to them on our behalf. However, they are obligated not to disclose or use the information for any other purpose.

Links to Other Sites

This Service may contain links to other sites. If you click on a third-party link, you will be directed to that site. Note that these external sites are not operated by us. Therefore, we strongly advise you to review the Privacy Policy of these websites. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Security and Data Safety

We value your trust in providing us your Personal Information, thus we are striving to use commercially acceptable means of protecting it. But remember that no method of transmission over the internet, or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security. We implement several security measures to maintain the safety of your personal data and other sensitive data stored in our database such as :

  • Perform data transfers on secure and encrypted connections.
  • Provides a way for you to request personal data removal.

Updating Our Policy

Kementerian Agraria and Tata Ruang/Badan Pertanahan Nasional may change this privacy policy from time to time at Sentuh Tanahku's sole discretion, so we recommend that you periodically check back here to stay informed of any changes. As long as you continue to use the Service, you are bound by the terms of the Privacy Policy. If you disagree with any changes to this Policy and do not wish your information to be subject to a revised Policy, you will need to close your account and/or stop using the Service.

Contact Information

If you have any questions, comments or concerns about this Policy, please e-mail us at

Last updated: June 3, 2022